Apprentice Operations India 2026

About the role

This 12-month Operations Apprenticeship in Mumbai offers hands-on experience supporting banking operations, transaction processing, and risk management. Apprentices will develop technical, analytical, and communication skills while contributing to real client outcomes and continuous improvement.

Role Responsibilities

• Support daily transaction processing ensuring accuracy and timeliness
• Monitor operational performance and customer service standards
• Assist in resolving client queries and improving service outcomes
• Track key metrics and maintain data for reporting and decision-making
• Support managers in transaction oversight and payment obligations
• Contribute to continuous improvement initiatives within the team

Learning and Development

• Take ownership of meaningful assignments impacting real clients
• Build technical, analytical, and problem-solving skills
• Develop confidence working with data, systems, and processes
• Learn operational risk, controls, and governance in banking
• Strengthen communication and stakeholder management skills
• Gain exposure to senior leaders and thought-leadership sessions

Candidate Requirements

• Final-year student or 2025 graduate in BTech, BCom, Economics, Computer Science or related fields
• Eligible to start in March 2026 with legal right to work in India
• Strong academic performance and active beyond the classroom
• Confident working with data and Microsoft Office, especially Excel
• Detail-oriented, organized, and comfortable in fast-paced environments
• Demonstrate integrity and strong sense of responsibility

About the Team

• Technology & Operations team powers the bank's daily client delivery
• Focus on innovation, agility, and building banking solutions
• Operations ensure seamless execution and settlement of complex transactions
• Team drives process simplification, automation, and stakeholder satisfaction
• Supports global deals, client protection, and trust maintenance
• Encourages growth, learning, and career development

Program Details and Benefits

• 12-month apprenticeship starting March 2026 in Mumbai
• Competitive salary and benefits supporting wellbeing
• Core bank funding for retirement, medical, and life insurance
• Flexible working options and generous time-off policies
• Proactive wellbeing support including digital platforms and assistance
• Continuous learning culture with reskilling and upskilling opportunities