Apprentice Operations GBS India 2026

About the role

The Operations Apprentice program in Chennai offers 12-24 months of hands-on experience supporting banking operations, focusing on transaction processing, risk management, and continuous improvement.

Program Overview

• Duration of 12 or 24 months with meaningful responsibilities from the start
• Work on live processes and support real transactions
• Build technical, analytical, and problem-solving skills
• Learn risk, controls, and governance in a global bank
• Gain exposure to senior leaders and thought-leadership sessions
• Develop communication and stakeholder management skills

Key Responsibilities

• Support day-to-day transaction processing ensuring accuracy and timeliness
• Monitor operational performance and customer service standards
• Assist in resolving client queries and improving service outcomes
• Track key metrics and maintain data for reporting and decisions
• Support managers in transaction oversight and payment obligations
• Contribute to continuous improvement initiatives within the team

Candidate Requirements

• Graduated from college in 2026 with legal right to work in India
• Strong academic performance and active beyond the classroom
• Confident working with data and Microsoft Office, especially Excel
• Detail-oriented, organized, and comfortable in fast-paced environments
• Demonstrate integrity and strong sense of responsibility
• No prior banking experience required, motivation to learn essential

About the Team

• Technology & Operations team drives bank's agility and innovation
• Responsible for seamless execution of complex financial transactions
• Focus on data-driven decisions, process simplification, and automation
• Supports internal and external stakeholder needs
• Encourages growth, learning, and career development
• Protects the bank's reputation and legacy

Benefits and Culture

• Competitive salary and benefits supporting wellbeing
• Core bank funding for retirement, medical, and life insurance
• Flexible working options and generous time-off policies
• Proactive wellbeing support including digital platforms and assistance
• Continuous learning culture with reskilling and upskilling opportunities
• Inclusive, values-driven organization celebrating diversity