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SIGDublin

End User Services University Co - Op Placement 2027

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Programme

Internship

Location

Dublin

Duration

One year

About the role

Susquehanna’s Dublin End User Services Co-op rotates across four teams supporting corporate and trading-floor technology. Students gain hands-on experience with desktop deployment, user support, production technologies, automation, and engineering projects while working with experienced engineers and mentors in a collaborative trading-firm environment.

Responsibilities

  • Build, upgrade, deploy, and track desktops, laptops, peripherals, and related assets.
  • Diagnose desktop, application, remote-access, and account issues for corporate and trading-floor users.
  • Manage requests through Jira Service Desk and follow defined support processes.
  • Package software with SCCM, write PowerShell tools, and contribute to reviewed automation changes.
  • Complete and present a capstone engineering project during the final rotation.
  • Collaborate across projects and rotations to deliver solutions for the business.

Rotations and Training

  • Rotate through Client Services, Client Corporate Support, Client Trading Support, and Client Engineering.
  • Receive mentorship from each team lead and work alongside experienced engineers on live requests and incidents.
  • Learn Windows, Microsoft 365, Citrix, Active Directory, and market-data client technologies in production.
  • Access Susquehanna training programmes and industry lectures about trading and technology.

Requirements

  • Study a STEM or IT-related degree at an Irish university requiring a work placement.
  • Be legally eligible to work in Ireland.
  • Understand PC hardware, Windows, and networking fundamentals, including TCP/IP, DNS, and VLANs.
  • Solve problems methodically, gather evidence, and know when to request assistance.
  • Communicate technical issues clearly, keep users informed, and demonstrate reliability and attention to detail.
  • Show curiosity about trading-firm technology and willingness to learn multiple disciplines.

Preferred Experience

  • Exposure to Active Directory, PowerShell, or another scripting language is desirable but not required.

Application Process

  • Applications are reviewed on a rolling basis, so candidates are encouraged to apply early.
  • Process: application, online assessment, recruiter interview, onsite interview with the End User Services team, and offer.