RB
Royal Bank of CanadaToronto

2027 Investor Services, Winter Client Operations (4-16 months)

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Programme

Internship

Location

Toronto

Duration

4-16 months

Deadline

2026-09-21

About the role

Join RBC Investor Services for a winter co-op in Client Operations, gaining hands-on experience in fund accounting, client reporting, and compliance within a global asset servicing leader.

Role Responsibilities

  • Distribute fund fact sheets and maturity notices to dealers.
  • Maintain dealer records within service level agreements (SLA).
  • Review daily salesperson reports and respond to inquiries promptly.
  • Support client data updates and annual tax documentation renewals.
  • Analyze and resolve basic client issues, escalating complex cases.
  • Contribute to process improvements for efficiency and effectiveness.

Additional Duties

  • Update and maintain data in client management systems.
  • Assist with internal audits, control reviews, and testing.
  • Review IRS tax forms for US Chapter 3 compliance and annual reporting.
  • Ensure FATCA/CRS/QI compliance during client onboarding and data management.
  • Perform daily and monthly FATCA/CRS/QI operational monitoring and updates.

Candidate Requirements

  • Proficient in Microsoft Word, Excel, and financial accounting spreadsheets.
  • Strong time management and organizational skills.
  • Excellent verbal and written communication skills.
  • Demonstrated ability to provide professional and friendly client service.

Preferred Qualifications

  • Previous experience in a business environment.
  • Knowledge of financial services industry.
  • Ability to interpret IRS codes.

Program Benefits

  • Work with a global leader in asset servicing and high-performance teams.
  • Receive routine learning opportunities, coaching, and mentorship.
  • Gain exposure to senior leadership and professional development.