RB
Royal Bank of CanadaTorontoInternship

2026 Investor Services, Fall Client Operations (4-16 months)

Join RBC Investor Services for a 4-16 month fall co-op in Client Operations, gaining hands-on experience in fund accounting, client reporting, and compliance.

1

Role and Responsibilities

  • Distribute fund fact sheets and maturity notices to dealers.
  • Set up and maintain dealer records within service level agreements.
  • Review daily salesperson reports and respond to inquiries.
  • Support client data updates and annual tax documentation renewals.
  • Analyze and resolve basic client issues, escalating complex cases.
2

Additional Duties

  • Update and maintain data in client management systems.
  • Assist with internal audits, control reviews, and testing.
  • Review IRS tax forms for US Chapter 3 compliance and annual reporting.
  • Ensure FATCA/CRS/QI compliance during client onboarding.
  • Perform daily and monthly FATCA/CRS/QI operational monitoring.
3

Requirements

  • Proficiency in Microsoft Word, Excel, and financial accounting.
  • Strong time management and organizational skills.
  • Excellent verbal and written communication skills.
  • Demonstrated ability to provide professional and friendly client service.
4

Preferred Qualifications

  • Previous business environment experience.
  • Knowledge of financial services.
  • Ability to interpret IRS codes.