Analyst/Sr Analyst Global HR Operations

About the role

The Global HR Operations Analyst role at MUFG involves managing HR services across the employee lifecycle, including leave administration, severance processing, compliance, and process improvement. The position requires 3-7 years experience and is based in Bengaluru with global time zone work expectations.

Role Summary

• Client-facing role delivering efficient, compliant HR services across employee lifecycle.
• Key contact for employees, managers, and COEs managing HR operational activities.
• Ensure adherence to service level agreements, policies, and regulatory requirements.

Employee Lifecycle Management

• Manage end-to-end administration of statutory and non-statutory leaves.
• Provide guidance and support for leave-related queries to employees and managers.
• Escalate complex or high-risk leave cases to senior stakeholders.
• Support payroll input and employee data changes in HR systems.

Severance & Involuntary Exit Operations

• Administer involuntary terminations including redundancies and mutual separations.
• Prepare and process severance documentation ensuring compliance.
• Coordinate with HR teams for timely execution and track severance cases.
• Manage confidential communications and support reporting and analysis.
• Identify opportunities to improve severance processes.

HR Systems, Data & Documentation

• Maintain accurate employee data in HR systems ensuring integrity.
• Produce HR and statutory documentation as required.
• Ensure proper document management including filing and retention.

Compliance, Risk & Controls

• Execute activities in line with policies, procedures, and regulations.
• Support internal and external HR audits.
• Identify and escalate risks and exceptions within control frameworks.
• Stay updated on employment legislation and regulatory changes.

Process Improvement & Stakeholder Management

• Identify and support implementation of process improvements and standardization.
• Contribute to initiatives enhancing service delivery and operational effectiveness.
• Build effective relationships with employees, managers, and COEs.
• Collaborate across regions to promote consistency and best practices.