LS
London Stock Exchange GroupColomboInternship
Intern, Application Management
Internship role supporting LCH applications with incident resolution, bug fixes, and out-of-hours support. Gain experience in application management, collaborating with business teams and technical experts.
1
Role Responsibilities
- Support LCH applications related to Shared Technical Platforms and Clearing Services.
- Resolve incidents and problems using tools like DataDog, ServiceNow, and email alerts.
- Apply fixes and enhancements following LCH change management procedures.
- Coordinate release processes and update documentation accordingly.
- Provide out-of-hours support including overnight, weekends, and bank holidays.
2
Technical Skills Required
- Good understanding of database concepts and SQL.
- UNIX OS skills; RHCSA certification beneficial.
- Scripting skills in bash, korn shell, and Python.
- Experience supporting Java-based distributed platforms.
- Knowledge of Apache Tomcat and web application testing with Selenium beneficial.
3
Additional Skills and Experience
- Excellent problem-solving and analytical skills.
- Ability to communicate clearly with IT, business teams, and senior management.
- Experience working in individual and team projects.
- Exposure to Jenkins, Ansible, and AWS Cloud technologies is advantageous.
- Self-motivated with ability to prioritize workload.
4
Work Environment and Schedule
- Provide 24x5 application support aligned with UK timings.
- Frequent out-of-hours support including overnight and weekends.
- Participate in production activities such as disaster recovery exercises.
- Collaborate with business teams to build strong business knowledge.
- Work within ITIL standards and LCH policies.