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Programme
Insight Program
Location
Birmingham
Duration
Four days, 5–8 April 2027, from 09:00 to 17:00 each day.
About the role
A four-day, in-person insight programme in Birmingham exploring Retail Banking and Commercial Banking. Participants will complete interactive exercises, analyse information, solve business challenges and present ideas while learning about customer and client-focused roles. The programme develops confidence, connections and career clarity, with potential progression to internship or work placement programmes.
Programme Experience
- Explore Retail Banking or Commercial Banking, with placement guided by assessed skills and potential.
- Examine customer journeys involving everyday banking, complaints, disputes, fraud prevention and digital channels.
- Consider customer friction, data, experimentation and the responsible use of artificial intelligence.
- Learn how Commercial Banking supports businesses and entrepreneurs through products, services and business cases.
- Hear from graduates and senior colleagues about their roles, career journeys and experiences at HSBC.
Learning Outcomes
- Analyse information, solve business challenges and present ideas clearly through interactive exercises.
- Understand how relationship-focused and back-office roles support customers and businesses.
- Explore how teams connect customer needs with products, services and effective business outcomes.
- Build confidence, professional connections and clarity about potential banking career paths.
Eligibility
- Attend the full four-day, in-person event in Birmingham from 5–8 April 2027, 09:00–17:00 daily.
- Be on track to achieve a 2:1 undergraduate degree or above.
- Be in an eligible first-year or second-year undergraduate or integrated master’s study year.
- Be fluent in English.
- Have UK work permission without requiring HSBC sponsorship for the programme and beyond the graduate programme end date.
Application Information
- Only one application is accepted per recruitment cycle.
- Applications are reviewed on a rolling basis and may close early if application volumes are high.