Technology, Production Support, Summer Analyst, Mississauga, Canada, 2027

About the role

Citi’s Summer Technology Analyst Program in Mississauga places students in Production Support, maintaining critical live systems and resolving technical incidents. Analysts gain experience across monitoring, automation, Linux/Unix, databases, Python, application technologies, cloud, and data tools while collaborating globally. The program offers training, mentoring, networking, and real technology projects.

Responsibilities

• Support critical live production systems and help maintain their health, stability, availability, and performance.
• Investigate and resolve technical incidents and problems of varying severity and complexity.
• Monitor end-to-end application environments in real time with technology and business partners.
• Improve monitoring and alerting platforms using tools such as ITRS Geneos and Grafana.
• Design and implement applications or scripts that automate processes and improve team efficiency.
• Collaborate with developers, business teams, and other technology partners across global organizations.

Technology Exposure

• Develop technical skills across Linux/Unix, SQL, Oracle, PostgreSQL, Python, application servers, web technologies, and networking.
• Gain exposure to cloud technologies and containerization, including Kubernetes, depending on team placement.
• Explore microservices development using Java, Spring Framework, and Pivotal Cloud Foundry.
• Work with front-end technologies including React, Angular, Apigee, TypeScript, and HTML5.
• Use generative AI tools, prompt engineering, workflow design, automated code reviews, and agentic code generation.
• Apply Splunk, Tableau, and Adobe Analytics to track customer adoption and product value.

Program Experience

• Work on globally scoped projects with cross-functional teams and gain insight into technology’s role in finance.
• Participate in structured learning, networking, mentoring, and development programs.
• Contribute to real-world projects involving digital banking, cybersecurity, and data-powered innovation.
• Summer Analysts may return after graduation as full-time Analysts in technology.