C
CitiDubai

Mehanty Support Analyst (UAE Nationals ONLY)

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Programme

Graduate

Location

Dubai

About the role

Entry-level Sales Support Analyst role assisting Relationship Managers with sales support activities, customer service, and risk assessment in Dubai. Requires a bachelor's degree and relevant experience.

Responsibilities

  • Support Relationship Managers in serving consolidated banking customers.
  • Ensure timely resolution of all service queries.
  • Resolve sales problems using technical experience and precedents.
  • Deliver quality service and refer potential customers to Relationship Managers.
  • Assist in achieving branch sales and service goals.
  • Assess risk and ensure compliance with laws, policies, and ethical standards.

Qualifications

  • Relevant experience preferred.
  • Customer service experience preferred.
  • Knowledge of industry practices and standards.
  • Clear and concise written and verbal communication skills.

Education

  • Bachelor’s degree, university degree, or equivalent experience required.