C
CitiNahaGraduate
Operations, TTS Operations Full-Time Analyst, Tokyo-JPN, 2026
Entry-level Customer Service Analyst role supporting internal and external clients by resolving issues and ensuring compliance. Focus on client communication, risk assessment, and delivering high-quality service.
1
Responsibilities
- Serve as single contact point for internal partners and external clients to resolve issues.
- Answer customer inquiries efficiently and timely, maintaining compliance standards.
- Conduct analyses to address client needs.
- Communicate resolutions clearly to clients.
- Assess risk in business decisions, safeguarding firm reputation and assets.
2
Qualifications
- Previous relevant experience preferred, especially in customer service.
- Strong investigative, analytical, and risk management skills.
- Ability to present concepts and influence change.
- Clear and concise written and verbal communication skills.
- Deliver high-quality customer service focused on client relationships and results.
3
Education
- Bachelor's degree or equivalent experience required.