Operations - Full Time Analyst, Penang , 2026

About the role

Citi’s two-year Operations Analyst Program in Penang offers final-year university students hands-on experience managing financial services processes. Analysts may contribute to operations optimization, data analytics, insights, and digitalization while developing analytical, leadership, collaboration, risk management, and client-centric skills through structured training and manager support.

Responsibilities

• Manage operational processes and services supporting global transactions, payments, trades, and client experience.
• Work with Operations teams to improve processes, reduce risk, and increase operational efficiency.
• Contribute to operations optimization, data analytics and insights, or digitalization initiatives.
• Apply disciplined execution, collaboration, continuous improvement, and client-centric behaviors.

Program Support and Development

• Participate in a two-year program with regular training and development throughout.
• Receive coaching from experienced managers and support from senior leaders championing the Analyst Program.
• Build networks, gain senior-leader exposure, and develop skills through structured internal engagement.
• Develop progressively more complex skills in line with increasing experience.

Requirements

• Be in the final year of university and graduate in 2026.
• Pursue a bachelor’s degree in finance, economics, business management, mathematics, or a related field.
• Achieve a 2:1 or GPA of 3.0 or above.
• Not require work authorization sponsorship in the relevant location at any time.
• Demonstrate intellectual curiosity, ownership, accountability, adaptability, and resilience.
• Show strong communication, organizational, attention-to-detail, analytical, strategic, integrity, and ethical decision-making skills.