C
Programme
Graduate
Location
Penang
Duration
Two years
About the role
Citi’s two-year Operations Analyst Program in Penang gives final-year university students hands-on experience supporting processes and services across Operations. Analysts may contribute to operations optimization, data analytics and insights, or digitalization, while developing risk management, collaboration, client-centricity, and execution skills.
Responsibilities and Development
- Work with Operations teams to manage processes and services supporting business delivery and client experience.
- Contribute to operations optimization, data analytics and insights, or digitalization initiatives.
- Develop analytical, introductory leadership, continuous improvement, and risk management skills.
- Build collaboration, client-centric behaviours, discipline, and execution excellence.
Support and Training
- Experienced managers provide coaching and support, with senior leaders championing the Analyst Program.
- Structured internal engagement builds networks, senior-leader exposure, and skills required for success.
- Regular training and development increase in complexity as analysts gain experience.
Candidate Profile
- Passion for learning and intellectual curiosity.
- Ownership, accountability, adaptability, and resilience.
- Strong communication and organizational skills, with attention to detail.
- Analytical and strategic mindset, with an unquestioned commitment to integrity and ethical decision-making.
Eligibility
- Be in the final year of university and graduate in 2026.
- Pursue a bachelor’s degree in Finance, Economics, Business Management, Mathematics, or a related discipline.
- Achieve a 2:1 or GPA of 3.0 or above.
- Not require work-authorization sponsorship in the relevant location at any time.