2027 Business Banking Apprenticeship Programme Manchester

About the role

Join Barclays’ Manchester Business Banking Apprenticeship, combining a permanent, full-time role with study toward a Senior Financial Services Customer Adviser Apprenticeship. You’ll support small and medium-sized businesses, develop customer-service and banking skills, and receive salary, structured support, practical experience, and a professional qualification.

Role and responsibilities

• Support business banking customers and small and medium-sized businesses with financial tools, guidance, and services.
• Manage customer relationships, answer product and service questions, process transactions, and resolve complaints with decreasing supervision.
• Collaborate with colleagues on business initiatives, research, presentations, reports, products, services, and market opportunities.
• Complete prescribed activities accurately and on time, while managing risks, controls, policies, regulations, and conduct requirements.
• Build stakeholder relationships, identify customer needs, and escalate policy breaches or sensitive issues when required.

Development and support

• Work toward a Senior Financial Services Customer Adviser Apprenticeship while gaining practical experience in a permanent role.
• Receive support from a Programme Support Manager, People Leader, and specialist subject-matter expert.
• Participate in training and development programmes to enhance banking, customer service, operational, and professional skills.

Application process

• Barclays will review applications before inviting eligible candidates to complete online assessments.
• Candidates will complete an eligibility survey before attending an in-person assessment day from October 2026.
• The assessment day includes a group activity and interview; Barclays will provide the outcome and feedback.

Location

• The role is based in Barclays’ Manchester office, close to major transport links and local amenities.