2027 Operations Analyst Graduate Apprenticeship Programme Glasgow

About the role

Permanent, full-time Operations Analyst apprenticeship in Glasgow, offering a £25,200 annual salary plus benefits. You’ll work across banking operations, supporting KYC, transaction monitoring, reconciliations, incident management, process improvement and risk controls while earning a Business Management Graduate Apprenticeship qualification.

Role and responsibilities

• Perform KYC tasks in line with Client Due Diligence and Anti-Money Laundering procedures.
• Monitor transaction flows, trade updates and exception queues for accurate, timely system representation.
• Address incident, problem and change-management issues to improve services across the bank.
• Support operational process improvements, best-practice development and ideas for improving systems and procedures.
• Support cleared derivatives activities, including daily fee reconciliations and complex customer and product processing.
• Participate in training and development programmes to enhance skills and operational knowledge.

Working approach

• Deliver operational excellence and customer service for stakeholders and customers.
• Complete prescribed activities accurately, promptly and according to established procedures.
• Manage risks, strengthen controls and escalate policy breaches where required.
• Build stakeholder and customer relationships, addressing needs and handling sensitive issues appropriately.
• Make judgements using factual information and select suitable alternatives from defined options.
• Collaborate with team members while understanding how the wider function operates.

Programme and support

• Earn a Business Management Graduate Apprenticeship qualification while working in a permanent, full-time role.
• Receive support from a Programme Support Manager, People Leader and specialist subject expert.
• The apprenticeship combines theoretical learning with practical workplace experience and includes training programmes.
• The programme runs from August 2027 to August 2031.

Eligibility

• Applicants need SQA Highers at ABBB or an equivalent qualification.
• Applicants must meet applicable Scottish Government apprenticeship funding requirements, including residence requirements subject to exceptions.
• Applicants must have the legal right to work throughout the programme without gaps or reliance on future visa applications.
• Applicants must be residing in Scotland from 1 August 2027.
• Previous study, training, qualifications, relevant prior learning or funding may affect apprenticeship funding eligibility.
• Barclays seeks applicants demonstrating commitment, enthusiasm, hard work and willingness to challenge themselves.

Application process

• Barclays will review applications before inviting eligible applicants to complete online assessments.
• Applicants will complete an eligibility survey after the online assessments.
• In-person assessment days include a group activity and interview, taking place from October 2026.
• Applications close on 25 September 2026, although the vacancy may close earlier due to application volumes.