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Bank of AmericaManilaInternship
Global Banking Operations Summer Analyst - 2027 - Manila
The Global Banking Operations Summer Analyst internship in Manila offers a 10-week program focused on treasury, credit, trade services, client onboarding, and service support. Candidates gain hands-on experience with operational risk management, process optimization, and client service in Asia Pacific banking.
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Candidate Requirements
- Penultimate year undergraduate or master's student with strong academics.
- Strong quantitative, analytical, and logical thinking skills.
- Effective verbal and written communication skills.
- Comfortable with change and adaptable to evolving demands.
- Strong team player with client focus and resilience.
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About the Team
- Asia Pacific Global Banking Operations covers treasury, credit, trade finance, and banknotes.
- Operations team handles transaction processing, regulatory reporting, and risk management.
- Fulfillment team manages client onboarding and product setup.
- Document Management guides clients on documentation and coordinates with KYC and AML.
- Client Service supports daily client needs and handles over 5.5 million enquiries annually.
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Key Responsibilities - Operations
- Process transactions quickly and accurately per policies and regulations.
- Manage operational risk to maximize control and profitability.
- Collaborate on complex transactions to ensure client satisfaction.
- Drive process improvements and system enhancements.
- Support regulatory requirements and inspections.
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Key Responsibilities - Fulfillment, Document Management & Client Service
- Engage in process improvements to enhance client experience.
- Manage servicing enquiries and account onboarding.
- Log, investigate, and resolve enquiries timely and accurately.
- Provide consistent client communication on enquiry status.
- Coordinate with local and overseas business partners.