B
Programme
Internship
Location
Milwaukee, WI
Duration
Year-round; full time during summer and part time during school semesters.
About the role
Year-round Business Process internship supporting continuous improvement within Baird’s Operations Department. The intern will research issues, analyze processes, support testing and system administration, document solutions, and recommend improvements while gaining exposure to Operations, Private Wealth Management, and financial services through hands-on collaboration.
Responsibilities
- Provide client service and technical support to teams, clients, and associates.
- Research and resolve end-user questions, documenting issues, solutions, and supporting metrics.
- Assist with manual workflow testing and monitor system errors, users, roles, and permissions.
- Analyze automated processes to identify improvement opportunities using documented metrics.
- Update user guides, training materials, process models, and decision models.
- Share observations and recommendations that improve client and associate experiences.
Schedule and Location
- Hybrid position based in downtown Milwaukee, Wisconsin, with four office days and one remote day weekly.
- Work full time during summer, 37.5–40 hours weekly, and part time during semesters, 15–20 hours weekly.
- Seeking a local student available to start in June 2027.
Internship Experience
- Gain hands-on experience across Operations, Business Process, Continuous Improvement, Private Wealth Management, and financial services.
- Participate in team meetings, training, mentorship, hands-on projects, networking, professional development, and firmwide events.