Internship – Business Transformation (Milwaukee, WI Summer 2027)

About the role

Summer 2027 Business Transformation internship within Baird’s Operations Department. The intern will analyze operational processes, identify improvement opportunities, and support digital, automation, and transformation initiatives. This full-time hybrid role offers hands-on experience in process management, data analysis, project delivery, and collaboration with Operations, technology, and business teams in Milwaukee.

Responsibilities

• Participate in process discovery sessions, stakeholder interviews, and working meetings to understand current operational processes.
• Document processes using process maps, SIPOCs, workflows, and other business process management tools.
• Analyze bottlenecks, inefficiencies, repetitive activities, rework, unclear handoffs, and technology-enabled improvement opportunities.
• Support future-state process design, workflow improvements, digitization, automation, and operational modernization initiatives.
• Translate business needs and stakeholder feedback into requirements; support testing, implementation planning, documentation, and readiness activities.
• Analyze operational data, establish baselines, identify performance gaps, and support dashboards, reports, and data visualizations.

Project Collaboration

• Help evaluate the measurable business value and impact of proposed or implemented improvements.
• Track project milestones, deliverables, risks, issues, dependencies, action items, and status updates.
• Prepare presentations, executive summaries, process documentation, user guides, and training materials.
• Collaborate with associates across Operations, Information Technology, and other business areas.
• Explore responsible applications of emerging technologies, including artificial intelligence, for process improvement.

Work Arrangement and Program

• Work full time during Summer 2027, 37.5–40 hours per week, Monday through Friday.
• Work four days weekly in Baird’s downtown Milwaukee office and one day remotely.
• Start in June 2027; anticipated graduation must be May 2028 or later.
• The intern program includes hands-on projects, mentorship, networking, professional development, and dynamic events.